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Privacy Notice

This privacy notice outlines how the Baby Unit, Relatives and Parents Support charity, registered with charity number 1143667 (“BURPS Charity”) collects your personal information and how we make use of this data. 

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The type of personal information we collect 

We currently collect and process the following information:

  • if you email us or fill out the contact form on our website, the information you enter into that form (full name, email address and any personal data you include in the contents of your message);

  • if you contact us other than via our website (for example, on social media), information which is shown on the account you contact us from and any personal data you include in the contents of your message;

  • if you attend an event, details that you provide us with when booking to attend (include, if relevant, any dietary requirement that you have);

  • if you take part in an activity or enter a prize draw, the personal data you share with us for such purpose; and

  • if you donate to us or fundraise for us, any personal data you provide to us either directly or via a third party (such as JustGiving or the Charities Aid Foundation).

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How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • you are fundraising for us to donating to us;

  • you are a parent on the unit looking who asks us information or support;

  • you are a volunteer;

  • you visit our social media pages or website;

  • you are registering to attend/attended an event we are running or are associated with; and/or

  • you are entering a prize draw or taking part in an activity we are running or are associated with.

 

We also receive personal information indirectly, from the following sources in the following scenarios:

  • from third parties who provide services to us (JustGiving); 

  • from the neonatal unit (only if you have provided your consent).

 

We use the information that you have given us in order to:

  • liaise with you (including, where you opt into receiving marketing emails from us, sending you our newsletters and other updates about BURPS Charity’s work and the neonatal unit that it supports)

  • run our events, activities and prize draws that you are attending/taking part in; and

  • endeavour to provide you with any requested support or information.

 

We may share this information with:

  • the neonatal unit which BURPS Charity supports (e.g. if you ask us to pass back a message of thanks to the staff); 

  • with your consent, on our website or social media channels (e.g. if you allow us to promote your fundraising or tell your story); and

  • third party providers (e.g. caterers for an event you are attending, our customer relationship management database, website manager platform or newsletter platform provider).

 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting info@burpscharity.org.

  • We have a legal obligation.

  • We have a legitimate interest.

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How we store your personal information 

Your information is securely stored. 

We keep information for as long as necessary in order to fulfil the purpose for which is was collected. Once it is no longer necessary to retain your data, it will be disposed of securely.

 

Your data protection rights​

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. 

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

  • Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

 

You are not required to pay any charge for exercising your rights. In most cases, if you make a request, we have one month to respond to you.

Please contact us at contact@burpscharity.org you wish to make a request.

 

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at contact@burpscharity.org.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

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Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk

This privacy notice was last updated on: 10 March 2024

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